Title: Skill Development Journey through Hospitality: An In-Depth Study of Trainee Experiences in Malaysia

Author(S): Archer R. Armada* and Marichu S. Armada

Abstract: 

On-the-job training abroad offers students an opportunity to acquire practical knowledge and skills in a recognized foreign host establishment, enhancing their global competitiveness through exposure and acculturation in a foreign country. This study aimed to determine the effectiveness of the Student Internship Abroad Program in Malaysia, addressing the empirical gap or evaluation void gap for hotel and restaurant technology students. The study followed the descriptive phenomenological method in the qualitative research approach, utilizing Colaizzi’s model as described by Shosha (2012), using the experiential learning theory, proposed by David Kolb. Interviews through focus group discussions (FGD) were employed. The extracted narrative accounts were organized into five thematic categories, Enhanced skills and learning encounters in the workplace; Received respect, acceptance, and appreciation from the host establishment; Accommodations, meals, and incentives were provided by the host establishment: and Overseas challenges encountered. Likewise, the outcomes of this learning will provide healthier perceptions, indulgence, and inspiration to the diverse field of specializations and others on the importance of on-the-job training in the program and curriculum, particularly for students planning to pursue hospitality studies.

Keywords: Hospitality trainee, Phenomenology, Colaizzi’s model, Internship abroad

Corresponding Author Affiliation*:Faculty of Hospitality and Tourism Management Department, Eastern Visayas State University, Tacloban City, Philippines